Salesforce.com is a cloud-based customer relationship management (CRM) and enterprise software company that provides sales, service, marketing automation, analytics, and platform-as-a-service tools used by businesses of all sizes, sales and customer support teams, marketers, and developers. The site is a globally recognized leader in CRM and enterprise cloud software with strong brand recognition among IT professionals, business leaders, and the broader public, with estimated daily visits in the hundreds of thousands.
Score assigned based on the strength of the domain online
Estimated monthly organic traffic from search engines
Total number of links from other websites pointing to this domain
The site's traffic has declined by 10% year-over-year with over 3,215,298 monthly visits driven primarily by content and interest around small-business growth and entrepreneurship, digital marketing and conversion tactics, e-signature and workflow tools, market research and survey techniques, customer experience and feedback strategies, and experimentation/optimization practices. Geographically the audience is concentrated in North America (led by the US) at 41.0%, Asia (driven largely by India) at 23.2%, and Europe (anchored by the UK) at 4.9%, reflecting Salesforce’s strong foothold in core enterprise and SMB markets in the US and growing adoption in Asia while European penetration remains more modest relative to those regions.

Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises where humans and agents drive success together through a unified AI, data, and Customer 360 platform.
The domain salesforce.com was registered on December 2, 1998, through markmonitor, inc. and uses Salesforce-dns for DNS and security. At 27 years old, the domain benefits from established credibility, mature online presence, and accumulated authority, providing strong trust signals, SEO advantages, and a proven track record that supports high domain authority and long-term visibility.
The backlink profile shows a predominance of medium-authority (DA 40-69) referring domains in the sample top links, while the domain itself holds a strong DA 83 / Trust Score 83 indicating overall high-authority status; notable sources include conference sites and academic/industry outlets that fit technology publications, developer resources, and industry leaders. This mix of authoritative root metrics and a very large base of referring domains contributes to Salesforce’s organic search performance by underpinning broad topical relevance and strong domain-level SEO strength, amplifying visibility and trust across competitive SERPs.
The sampled links produce an approximate 40:60 dofollow:nofollow distribution (4 dofollow vs. 6 nofollow), a somewhat nofollow-leaning but realistic mix where the dofollow links—especially those from higher-DA sources—still pass meaningful link equity to the site. Anchor text is heavily branded (about 70%) with the remainder in the other category (author names/image alt like Salesforce logo, ~30%), 0% naked URLs and 0% keyword-rich anchors in this sample, which is generally natural and healthy for a large enterprise but should be monitored to ensure continued diversity and avoid over-reliance on exact-match branding.
Top Ranking Keywords
The domain salesforce.com commands a broad, high-volume keyword portfolio spanning branded navigational queries, career-related intent, generic industry terms and abbreviations, showing dominant rankings across high search volumes (e.g., 165,000 for both branded and generic head terms) and generally low-to-moderate competition that underline platform leadership and category authority. The top keyword 'salesforce login' attracts daily searches in the thousands with a $6.81 CPC, indicating solid brand recognition. The other keywords — salesforce careers (40,500, $0.54, 6% competition), sales force (33,100, $4.61, 20% competition), sfdc log (22,200, $6.81, 5% competition) and crm (165,000, $13.73, 47% competition) — show a mix of low competition for branded/abbreviated queries and moderate competition for the high-value generic term, revealing strong ownership of brand intent with competitive pressure only on core market keywords. Overall the domain demonstrates strong organic visibility, healthy keyword portfolio, and competitive SEO performance.
salesforce.com competes in the customer relationship management (CRM) and enterprise cloud software space against established players like HubSpot, Zendesk, monday.com, and newer alternatives such as salesforceben. Compared to these established players, salesforce.com shows a dominant enterprise market presence with the highest organic traffic (3,215,298) and massive backlink footprint, reflecting broad platform adoption, strong partner ecosystem and product breadth that drive sustained traffic patterns and a clear advantage in large-account penetration and extensibility.
In the CRM and enterprise cloud software industry, salesforce.com carries a Domain Authority score of 83, which is on par with key competitors, indicating DA parity across the category rather than a point of differentiation. Salesforce’s targeting of enterprise buyers, deep platform integrations, and features like extensibility, ecosystem marketplace and enterprise-grade security have delivered strong organic visibility and market penetration, fueling continued growth and defensibility against both incumbents and niche newcomers.
Everything you need to know about salesforce.com.
What is salesforce.com's primary business model?
salesforce.com's primary business model is subscription-based software-as-a-service (SaaS), selling cloud-based customer relationship management (CRM) and related enterprise applications on a per-user, per-month basis. It also generates revenue from platform services (Salesforce Platform), integrations (MuleSoft), a marketplace for third-party apps (AppExchange), and professional services such as implementation, training, and support.
Is salesforce.com considered a market leader, a challenger, or a niche player?
market leader. Salesforce is widely regarded as the market leader in CRM and one of the largest enterprise SaaS vendors globally, with a broad customer base, significant market share, and a dominant ecosystem of partners and third-party developers.
What makes salesforce.com unique compared to its competitors?
Salesforce differentiates itself with a comprehensive, integrated platform that combines core CRM capabilities with a large ecosystem (AppExchange), strong data and integration tools (MuleSoft), and embedded AI (Einstein). Its emphasis on industry-specific clouds, extensibility for custom applications, and a sizable partner and developer community give it scale and breadth that many competitors find hard to match.
What are the most recent major updates or strategic shifts seen on salesforce.com?
Recent strategic shifts include deeper investments in AI and generative AI (Einstein GPT) and tighter integration of acquired assets like Slack and Tableau to support collaboration and analytics. Salesforce has also continued to expand industry cloud offerings, emphasize data integration and automation, and push sustainability and platform-driven growth as core strategic priorities.